With over 15 years of healthcare experience under her belt, Felicia Harding is a crucial member of the team at All Points North Lodge Contact Center as the Insurance Verification Specialist. Felicia exudes positivity and is happy to be able to bring all of her skills to a team that is diligently working to help people grow and progress.
Felicia earned her Bachelor of Arts in Sociology and Gender/Women’s Studies at West Chester University of Pennsylvania. She also minored in Public Administration. She later earned a Graduate Certificate in Business and Strategic Communications with a concentration in Conflict Resolution from La Salle University in Philadelphia. Felicia began her healthcare work with the Philadelphia Corporation for Aging. She has excelled in a variety of positions over the years including Psychiatric Rehabilitation Case Manager, Admissions Coordinator, Department Supervisor, and more.
The most rewarding part of Felicia’s career so far was the ability to work with acutely suicidal patients for over a decade while staying balanced through her trust in God. Outside of work, Felicia is a cat-mom to Marlo and Maddox. She enjoys cooking, eating, writing, vacationing, and spending time with the people she loves.