In The Power
We invite you to join our team.
APN Lodge is hiring a Case Manager in Edwards, CO.
The Case Manager works closely with the clinical team to support the needs of the team and the patients served at All Points North Lodge. The Case Manager will be involved in the coordination of care, communication across departments, admissions support, medical records requests, assisting with legal issues, and facilitating communication with community relations and community resources. The Case Manager is responsible for continuing care and supporting clients and the clinical team in meeting the client’s needs post-discharge. The Case Manager is responsible for working to identify the strengths and needs of clients and creating an individualized aftercare plan to meet their needs. The CM identifies intensive outpatient or outpatient programs, therapists, psychiatrists, medical support, sober living, support groups, and other resources in the client’s home area and works with the client to effectively utilize these resources to provide a smooth transition after discharge from APN programs.
Qualification: The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Able to stand for 8+ hours
- Able to squat, bend, kneel, and lift 40 lbs
Education: Bachelor’s degree or higher in a behavioral health-related field; Master’s preferred
Experience: 2+ years of case management and familiarity with case management best practices
Special Skills & Knowledge: Candidates should have the following skills and attributes: must be able to work and communicate well with people; be adaptable and accept changes quickly and easily; be willing to address conflict appropriately. Basic computer skills are required with familiarity with Microsoft Office Suite. Experience with EMR systems is required.
Physical Requirements: The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Routine mobility to include standing, stooping, bending, lifting, walking, and running.
- Regularly required to sit and work at a phone/computer work-station
Materials & Equipment: Office equipment, computer, copy machine, iPad, and company computer programs
- High moral and ethical values and maturity of judgment and behavior
- Familiarity with continuing care options, networking, and identifying resources
- Excellent time management skills
- Appropriate interpersonal/personal boundaries
- Must possess a valid driver’s license, appropriate references
Position Duties and Responsibilities – Responsibilities include but are not limited to:
- Assists with admissions-related tasks
- Provides support and information for the central business office and utilization review
- Oversees client discharge planning and continuing care
- Assists with scheduling and coordination of client appointments
- Develops an understanding of the client’s medical, clinical, vocational, and legal needs and ensures coordination of services to meet the needs of the client
- Ensures appropriate ROIs are open to communicating with key stakeholders in the client’s care
- Assists with records requests and communication with relevant third parties
- Manages appropriate case management documentation, documenting client contact and care coordination
- Refers clients to APN telehealth programs as appropriate and/or coordinates for ongoing IOP/OP care in the client’s home area
- Documents client contact and aftercare plans in Kipu
- Develops an understanding of each client’s clinical, medical, legal, and personal development needs
- Work with clinicians, medical team, community relations staff, referent, family, and outside providers to develop client’s clinical discharge plan
- Work closely with outside resources to connect clients to appropriate continuing care resources including IOP/OP programs, therapists, medical providers, specialty providers, sober living, and other community resources
- Work closely with outside resources to develop relationships with IOP/OP programs, therapists, medical providers, specialty providers, sober living, and other community resources
- Support clinical department with managing direction for continuing care throughout the client’s stay
The above duties reflect the general details considered necessary to describe the principal work functions of the position and shall not be considered as a detailed description of all work requirements that may be in the position. These duties and responsibilities are the expectations upon which performance is measured.
All Points North Lodge is an equal opportunity employer. All employment decisions are made without regard to race, color, creed, gender, age, religion, national origin, veteran status, sexual orientation, sexual identity, sexual expression, or disability that does not prohibit performance of essential job functions.